We offer a refund or exchange within 30 days on full priced items. Refunds and exchanges are not available on sale or promotional items, including Online Warehouse Sale discounted items. These items are final sale, unless faulty. This applies to products purchased through The Eyewear Index Online store only.
Free shipping on orders over $80. All orders are shipped from our Sydney warehouse. We deliver Australia wide in 2-5 business days for Metro and 5-7 business days for Regional. We deliver to NZ in 5-10 business days and Rest of World 10-15 business days.
Head to our Shipping page or Returns page for further shipping, returns and exchange information.